Place your order before 12 PM PST (Mon–Fri), and we’ll aim to ship it the same day*. If not, it’ll ship within 0-3 business days. Once your order's on the way, we’ll send tracking info based on the shipping method you picked. We process orders 5 days
Please reference the list below for all countries that we currently do not ship to.We will keep this list updated.
Sometimes, depending on the mail carrier, your tracking info might show 'Delivered' 1-2 days before your package actually arrives. If this happens, here are a few steps to double-check the status of your delivery:. If you’ve done all this and still c
Yes, we do! We offer free standard shipping on all U.S. orders and some International Orders. US: To qualify for free shipping, your order total must be a minimum of $100 USD before taxes and after any discounts are applied. Our free shipping promoti
We currently ship to most countries supported by USPS, UPS, DHL, and FedEx. If your country isn’t listed at checkout or on our unavailable country list, just reach out to us at [email protected], and we’ll see what we can do. You can find the ful
Orders placed before 12 PM PST (Mon-Fri) usually ship out the same day*. Otherwise, your order will ship within 0-3 business days. Once it’s on the way, delivery time will depend on the shipping method you chose at checkout. We process orders 5 days
You can check your order status anytime by clicking Track My Order, and we’ll send you a confirmation email once your order ships. Orders placed by 12 PM PST (Mon-Fri) usually ship the same day*. If not, they’ll ship within 0-3 business days. We proc
You're responsible for any import taxes or duties that might pop up when your order arrives. Since these fees are set by your country and handled by the shipping company, we don’t have any say in them. However, when we send out orders, we always try
Even the pros at the mail service aren’t perfect. So, before anything, double-check that your shipping address is spot on. Then, follow these quick steps to track down your package:. If you think your package is lost, hit us up at [email protected]
Tracking numbers can take 1-2 business days to update online. You can see real-time updates by logging into your account or by clicking on Track My Order. If you do not see any activity on your tracking number after 2 business days, please email us a
If your package is taking longer to arrive than the shipping method you picked at checkout, reach out to our support team—we're here to help. Check out this LINK for more info on our shipping options and estimated delivery times.
Every now and then, packages get sent back by the postal carrier for reasons like:. What we can do:. If your tracking updates to ‘Return to Sender,’ reach out to us ASAP! You can also click the Chat icon in the lower right corner and share your order
We currently ship orders with USPS, UPS, DHL, and FedEx. Under normal circumstances, you do not need to sign for your package. The delivery person will leave your package in your mailbox, on your doorstep, or with your building’s concierge.
Once your order is placed, we can’t make any changes—including switching up the shipping options. If you need to cancel, give us a call at 1 (855) 438-5443 within 1 hour of placing your order, and we’ll do our best to cancel it. If your order’s alrea
At INTO THE AM, we totally get that plans can change. If your order ships and you no longer need it, you can refuse the package and send it back to us for a refund or store credit. Here’s how to refuse a package:. Please note: Shipping fees are non-r
What is Green Package Protection?. For just $0.98 or 10% of orders over $100, you can add Green Package Protection to your order. If your package is lost, stolen, or damaged, we'll replace it right away. Plus, this service helps offset shipping emiss