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Returns

Return Policy

INTO THE AM MAKES RETURNS EASY AND HASSLE-FREE. We understand that sometimes things don't work out as planned. That's why we offer you the choice to opt for a return or exchange of your merchandise within 30 days of placing your order. All items must

Can I exchange my order?

Yes! You have the option to exchange your order within 30 days of purchase with the following conditions:. Here's what you can do:. To get started with your return, click HERE

Refund Returns

Pre-paid return shipping label providedIf the return was due to an error of ours (for example, the item you received is defective), we will accept responsibility for all shipping costs related to the return.If the return is not due to an error of our

International Returns

Click here to start processing your return HELPFUL TIPS

Shipping charges for returns

$5 Restocking Fee for all returns for refundsIf the return was due to an error of ours (for example, the item you received is defective), we will accept responsibility for all shipping costs related to the return and provide a USPS prepaid shipping l

Returns $10 or less

Any returns valued at $10 or less can only be returned for Store Credit. Don't worry! This change was made to benefit you. Receiving store credit ensures you will not have to pay the additional fees that come with our new Return Policy, including a $

How long does it take to process a return?

Please allow for 3-5 days processing time once your item(s) have arrived back at our warehouse. Once your return has been processed, you will receive a follow-up email containing your refund or store credit information. For additional information abo

Late Returns

Customers have 30 days to send back purchases made at INTO THE AM once the return is approved. Returns postmarked after 30 days of the return's approval will be refused and sent back at the customer's expense. *It is at management's discretion to mak

How to process an international return

Please follow the process below when returning your item(s) to us. Helpful Tips

Store Credit Returns

*We are unable to provide pre-paid return shipping labels for international customers at this time. US returns valued at $10 or less will be refunded in store credit.

Refunds

Refunds are issued back to the original form of payment used for the purchase and you will receive a refund confirmation email. Kindly note that it can take 3-5 business days for the payment to show on your account (depending on your financial instit

Final Sale Items

Items marked FINAL SALE are not eligible for returns at this time.

How do I return an item I received as a gift?

If you have the original order information:. If you don't have the original order information, follow the steps below: