INTO THE AM logo
INTO THE AM logo

All articles

Returns

Return Policy

INTO THE AM makes returns easy and hassle-free. We want you to be completely satisfied with your purchase. If something isn’t quite right, you have 30 days to return or exchange your items. Simply ensure they are unworn (except for trying them on), u

Can I exchange my order?

30-Day Free Exchanges (U.S. Only). You can exchange your order within 30 days if shipped within the U.S. The item must be unworn, unwashed, and unaltered. Exchanges are for the same product in a different size or color. The exchange is free—we provid

Refund Returns

We Provide Pre-paid Return Shipping Labels for US OrdersIf we make a mistake (like sending a defective or wrong item), we’ll cover all the shipping costs for the return.If you're returning something because you changed your mind, you’ll be responsibl

International Returns

Important Information for International Returns

Returns $10 or less

Returns of $10 or Less for Store Credit Only. To save you from fees like the $5 restocking and shipping charges, returns valued at $10 or less will be issued store credit instead of a refund. This way, you’ll keep the full value of your purchase.

How long does it take to process a return?

Please allow for 3-5 days processing time once your item(s) have arrived back at our warehouse. Once your return has been processed, you will receive a follow-up email containing your refund or store credit information. For additional information abo

Late Returns

Customers have 30 days to send back purchases made at INTO THE AM once the return is approved. Returns postmarked after 30 days of the return's approval will be refused and sent back at the customer's expense. *It is at management's discretion to mak

Store Credit Returns

*We are unable to provide pre-paid return shipping labels for international customers at this time. US returns valued at $10 or less will be refunded in store credit.

Final Sale Items

Items marked FINAL SALE are not eligible for returns at this time.

How do I return an item I received as a gift?

If you have your original order information:. If you don’t have the original order info, no worries! Just follow these steps:.

Veho At-Home Pickups

Introducing Veho At-Home Pickups. We'll collect your return right from your doorstep for a $6.99 fee, which will be deducted from your refund or store credit. How it works:. Veho FAQs