Getting Started

Managing Your Subscription

Billing & Payments

Shipping & Delivery

Product & Quality

Support & Issues

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INTO THE AM

Get answers about your INTO THE AM Tee Club subscription. Learn how it works, manage your account, update billing or shipping, track shipments, and solve support issues.

INTO THE AM Tee Club Subscription | How It Works, Billing, Shipping and Support

Everything you need to know about your INTO THE AM Tee Club subscription. Learn how Tee Club works, how to manage your account, update billing and shipping, track your monthly tee, and get help with product quality or support issues.

Tee Club Subscription

What are your Return Guidelines?

International Returns

How do I return an item I received as a gift?

Returns & Exchanges

What are your shipping rates and delivery times?

Shipping and Delivery Issues

Do you ship to my country?

Import Tax & Duty Fees (International Customers)

Shipping

Order Issues

How do I cancel my order or add/remove an item?

Green Package Protection

Payment Troubleshooting and Info

Where do I enter a Gift Card or Discount Code?

Discount Code and Sales Info

California Proposition 65

I really like an item I saw on your Instagram, how do I find it on your site?

Why was my order canceled?

Orders

What is Tee Club and how does it work?

What do I get each month?

Can I choose the design each month?

How much does Tee Club cost?

When will I be billed and when does my tee ship?

How do I preview the monthly design?

Can I purchase previous Tee Club designs?

Where is Tee Club available?

How do I log into my Tee Club subscription account?

How do I update my shirt size?

How do I update my shipping address?

How do I skip a month?

How do I cancel my subscription?

How do I reactivate my subscription?

Can I have multiple subscriptions?

How do I gift my next order?

When will I be charged each month?

How do I update my payment method?

Why did I get charged again so soon?

What happens if my payment fails?

What payment methods are accepted?

Why won’t my promo code work on Tee Club?

Can I purchase non-subscription items with my Tee Club order?

Can I use a gift card to pay for my subscription?

How much is shipping?

When will my tee ship each month?

How do I track my shipment?

Do you ship internationally?

Will I need to pay duties or taxes?

What if my package is lost or delayed?

What size should I choose for Tee Club tees?

What fabric do you use for Tee Club tees?

How are the designs printed?

How should I care for my Tee Club tees?

Do you offer exchanges if it doesn’t fit?

I forgot to skip or cancel. What are my options?

My tee didn’t arrive. What should I do?

My tee arrived damaged or incorrect. How can I get a replacement?

I didn’t receive the email preview before billing. What should I do?

I’m having trouble accessing or managing my subscription. What should I do?

What is Membership Program?

How do I join?

Do I need to have an account?

Is the membership fee a recurring charge?

How long do cashback last?

Why aren't my benefits working?

Membership Overview

How can I pause or cancel my membership?

Managing your membership account

Pricing

Can I return my membership or request a refund?

Refunds & Return

Membership Program